Backstage Boutique Spa ║ Zermatt Luxury

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Backstage Boutique Spa & Lifestyle Hotel Zermatt Exterior photo

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Key details

About the Hotel

Hofmattstrasse 4, Zermatt, 3920

Close to the Gornergrat railway

Perfect

9.2

9.6

/10

4.5

4.4

Loved by Backstage Boutique Spa & Lifestyle Hotel guests

Cute staff

Comfortable room

Amazing spa

Matterhorn view

Delicious breakfast

Centric location

"Access to the spa facilites exceeding my expectations; loved the robe!"

Jonathan from Switzerland

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"The spa is themed on the 7 steps of the creation of the world with seven experiences to try (sauna, hamam, relaxing room, floating in water,...)."

Pichtee from Switzerland

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"My favourite hotel in Switzerland so far ! The decor is stylish and comfortable."

sharon ka suet from Hong Kong

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Offering a Turkish steam bath and a hot tub, the smoke-free Backstage Boutique Spa & Lifestyle Hotel Zermatt is nestled approximately a 5-minute walk from St Peter's English Church and approximately 400 metres from Mountaineer's Cemetery. At this 4-star hotel, located just moments from the crystalline Matterhorn State Museum, you can spend the day in an outdoor swimming pool or keep active with downhill skiing, snowboarding, and hiking.

Location

The hotel lies right in the centre of Zermatt and 3.3 km from Mattertal. The Backstage Zermatt gives access to Parish Church of St. Mauritius, which is nearly a 10-minute walk away.

There is Sunnegga 2.4 km from this accommodation.

The hotel is within walking distance of a railway station and within a few blocks of Zermatt train station.

Rooms

Backstage Boutique Spa & Lifestyle Hotel has 19 rooms, comprising a balcony and a sitting area. A flat-screen TV with satellite channels and a DVD player, along with a minibar fridge, are offered. Climate control are featured for guests' comfort. Equipped with a hot tub, a separate toilet, and a sauna, the deluxe bathrooms have hairdryers and bath sheets. Enjoy views of the mountain, while staying at the property.

Eat & Drink

The dining options in this Zermatt hotel include 2 restaurants. The Backstage invites guests to have a drink at a lounge bar. Ristorante Vieux-Valais da Nico is 100 metres away and serves Italian cuisine.

Leisure & Business

Access to such entertainment spaces as a nightclub will add excitement to your stay. This hotel is also convenient for going snowboarding. The accommodation entices guests with a spa and wellness centre featuring a massage treatment.

“The artistic design feels distinctive, created by Heinz Julen, and I appreciate the access to sensory spa experiences, which go beyond typical hotel offerings. Its Michelin-starred dining adds a layer of sophistication; plus, its location is near both the Gornergrat and Sunnega railways. It's a striking choice for those seeking both wellness and convenience.”

Emily RoseEditor-in-Chief at Luxuryhotels

Location: Perfect

9.7/10Review score

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Highlights from guests

Spa & LeisureCreation Theme

The spa is based on the world's creation steps! It has unique rooms, a hot tub and a cold plunge.

Naomi from Canada

Review on

DiningFresh Breakfast

Breakfast included prosecco. Also, freshly squeezed orange juice and local produce were delicious.

Ricardo from Brazil

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Room FeaturesArtsy Details

The room's metalwork was impressive. Custom designs and smart storage made the space feel luxurious.

Mei from China

Review on

Media & EntertainmentArthouse Cinema

The hotel has a full-scale cinema in the basement showing arthouse movies. This was very cool!

Hans from Netherlands

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Select your room type

Backstage Boutique Spa & Lifestyle Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Matterhorn View
2 persons
27 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Cube-Loft
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Cozy Art Double Room
2 persons
22 sq. feet
1 King-size bed
Air conditioning
Balcony
room details

Show all rooms

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Check-in/ Check-out

Facilities

Backstage Boutique Spa & Lifestyle Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling
Tennis court

Guest Parking

No parking available.

Services

Paid airport shuttle
Pet amenities available
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Backstage Boutique Spa Hotel offers a delightful culinary selection, showcasing the talents of an awarded chef. Guests can indulge in a serene dining atmosphere, where unique flavors and cozy settings create memorable evenings for all.

After Seven by Florian Neubauer
Fine dining
Ambiance
Intimate and sophisticated setting, ideal for a romantic dinner.
Key Offerings
Experience exquisite dishes crafted by renowned chef Florian Neubauer, with a focus on seasonal and locally sourced ingredients.
Reservation
Reservations recommended.
Tuesday to Saturday, 19:30 - 21:00
Diner's Club
Contemporary
Ambiance
Warm and inviting space, perfect for casual dining with friends or family.
Key Offerings
Enjoy a selection of creative dishes along with an extensive wine list, perfect for unwinding after a day of leisure.
Reservation
Reservations recommended.
Tuesday to Saturday, 19:30 - 22:00

Location

Hofmattstrasse 4, Zermatt, 3920

Explore Zermatt

Nearby Activities and Dining

Matterhorn Museum

5 minutes' walk

Local history and culture showcased with exhibits and artifacts, perfect for understanding Zermatt's heritage.

Kapelle Winkelmatten "Zur Heiligen Familie"

15 minutes' walk

Scenic chapel with stunning mountain views, notable for its peaceful atmosphere and unique architecture.

Gorner Gorge

20 minutes' walk

Impressive natural gorge with walking paths, showcasing beautiful rock formations and crystal-clear waters.

St. Peter's English Church

5 minutes' walk

Charming church reflecting diverse culture, known for its serene environment and historical significance.

Discover the local attractions near Backstage Boutique Spa & Lifestyle Hotel

Experience landmarks near Backstage Hotel Zermatt that offer unique experiences and insights into the local culture.

Great for architecture enthusiasts: Parish Church of St. Mauritius

Ideal for learning about local history: Matterhorn Museum

Perfect for scenic walks: Hohbalmen

Well suited for nature lovers: Bergfuhrerdenkmal

Best for breathtaking views: The Matterhorn

Works well for casual sightseeing: Hinterdorfstrasse

Ideal for outdoor adventures: Castor Mountain

Great for photography opportunities: Stellisee

Hiking Trails

30 minutes' walk

Diverse trails suitable for all skill levels, offering breathtaking views of the Matterhorn and stunning landscapes.

Forest Fun-Park Zermatt

16 minutes' walk

Adventure park with zip lines and rope courses, ideal for thrill-seekers and families looking for outdoor fun.

Relaxation at Backstage Boutique Spa

0 minutes' walk

On-site luxury spa offers rejuvenating treatments, ideal for winding down after a day of exploration.

Walliserkanne

2 minutes' walk

Cozy mountain restaurant known for fondue and traditional Swiss cuisine, featuring a rustic ambiance. Reservations recommended.

Pizzeria Ristorante Molino

2 minutes' walk

Laid-back pizzeria serving authentic Italian dishes, including wood-fired pizzas and homemade pastas.

Pollux

1 minute's walk

Modern eatery with an extensive menu, offering Swiss and international dishes, known for their fresh ingredients.

Discover dining options near Backstage Boutique Spa & Lifestyle Hotel

Enjoy restaurants near Backstage Hotel Zermatt that cater to various tastes and dining preferences.

Ideal for casual Italian dining: Pizzeria Ristorante Molino

Perfect for authentic Swiss cuisine: Ristorante Vieux-Valais da Nico

Suited for movie lovers and snacks: Vernissage Cinema

Great for a relaxed meal: Brown Cow

Best for coffee and pastries: Cafe Serac

Well suited for traditional dishes: Swiss Chalet

Works well for social gatherings: Manud Cafe/bar

Perfect for après-ski delights: Derby

Manud Café/Bar

1 minute's walk

Charming bar with a lively atmosphere, offering live music and cocktails, perfect for a casual night out.

Local Nightlife Spots

5 minutes' walk

Various bars and clubs nearby featuring themed nights and live performances, providing vibrant nightlife options.

Getting around

City Centre
Zermatt 3 min · 700 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 4 min · 1000 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi

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Property information and rules

Check-in

from 15:00-22:30

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs CHF 25.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese

Year renovated:

2011

Number of rooms:

Reviews and Ratings

Feedback about Backstage Boutique Spa & Lifestyle Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Backstage Boutique Spa Hotel is lauded for its central location, a short walk from the train station, and for offering stunning Matterhorn views. Guests consistently praise the varied and fresh breakfast options, and many found the Gemmi-inspired spa with its hot tub, sauna, and steam room, to be a highlight of their stay. Some guests have mentioned that the lighting controls can be a bit tricky. The hotel's unique and creative design is also a common talking point, with rooms featuring cozy elements like fireplaces and balconies.

Review score

Based on 317 verified reviews

8.9 /10

Great

93 %

Recommend

Location

9.7/10

Staff

9.7/10

Free Wi-Fi

8.3/10

Value for money

8.4/10

Pros

Perfect location

Unique design

Comfortable beds

Nice atmosphere

Cons

Tiny ski room

Cold jacuzzi

Noisy hotel

Scarlett from United Kingdom

Couple

Deluxe Selection Double Room

3 nights in November 2025

Reviewed: February 04, 2026

9/10

fresh ingredients central location relaxing spa

THE breakfast buffet offered so much choice and I saw only fresh ingredients. The location IS central. The bus stop for the gondola was a short walk. The spa was special and relaxing, a concept I found very interesting.

Some lighting controls in the room were tricky TO understand.

0 Helpful

Luke from Australia

Couple

Cozy Art Double Room

3 nights in November 2025

Reviewed: January 07, 2026

6/10

Style over substance somewhat

complicated lighting elevator setup

The initial impression was cool. i mean, the design is certainly something. however, the practicality seemed to take a backseat. the room lighting was unnecessarily complicated i could not figure it out. also, the noise from the nearby bar made it difficult to sleep before 2 am. that was annoying. finally, the elevator setup was like navigating a maze. It was not intuitive at all

0 Helpful

Isaac from United Kingdom

Single

Cube-Loft

4 nights in November 2025

Reviewed: December 05, 2025

9/10

varied breakfast unique design

the breakfast had varied options and plentiful choices i found the customer service from all staff to be first class the hotel features a really unique design. the location was great too

0 Helpful

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FAQs

About Backstage Boutique Spa & Lifestyle Hotel

What popular attractions are closest to the 4-star Backstage Boutique Spa & Lifestyle Hotel?

Guests of the 4-star Backstage Boutique Spa & Lifestyle Hotel can visit St Peter's English Church (around <strong>5 minutes' walk</strong> from the accommodation), or the cultural-natural Matterhorn Museum placed 10 minutes' walk away.

Is airport shuttle provided by Backstage Boutique Spa & Lifestyle Hotel?

Airport shuttle is one of the services offered by Backstage Boutique Spa & Lifestyle Hotel. Please inform the hotel staff about your estimated arrival time.

Does the Zermatt hotel have a car parking on site?

Guests of the Zermatt hotel can take advantage of parking.

What is the earliest I can check-in at the hotel?

At the hotel, you can check in from 15:00 till 22:30 on the day of arrival.

What payment methods are available in Backstage Boutique Spa & Lifestyle Hotel?

At Backstage Boutique Spa & Lifestyle Hotel, guests can pay using Mastercard, American Express, and Visa as well as other payment methods.

What are the room types offered by the Zermatt hotel?

The Zermatt hotel provides such room types as Family Loft Suite, Deluxe Queen Room, and Cosy Queen Room.

Is free internet provided in the Backstage Boutique Spa & Lifestyle Hotel?

Yes, the Backstage Boutique Spa & Lifestyle Hotel provides Wi-Fi available in public areas for free.

Does the 4-star Backstage Boutique Spa & Lifestyle Hotel staff speak foreign languages?

Yes, the staff of the 4-star Backstage Boutique Spa & Lifestyle Hotel can assist you in English, Spanish, Italian, Portuguese, and German.

Does the Zermatt hotel offer any rental services?

Guests are offered to rent bicycles directly from the Zermatt hotel.

Which facilities does the Backstage Boutique Spa & Lifestyle Hotel provide?

Top locations of the Backstage Boutique Spa & Lifestyle Hotel include baggage storage and a restaurant, whereas guests' safety will be ensured with a safe deposit box.

Do you have a pool at the 4-star Backstage Boutique Spa & Lifestyle Hotel?

Yes, the 4-star Backstage Boutique Spa & Lifestyle Hotel features an outdoor swimming pool.